Second-quarter account summaries and OnTarget statements are scheduled to be delivered this week. For those clients who have elected to receive our correspondence electronically, be sure to go to ontargetinvesting.com to verify that we have your current email address in our system. If you haven’t already done so, you can contact Client Services at 800-347-3539, ext. 1, to set up e-delivery.
New service agreement with E*Trade Advisor Services
Flexible Plan Investments (FPI) entered into a new service agreement with E*Trade Advisor Services (EAS), effective July 1, 2020. Clients and their representatives with accounts at E*Trade received correspondence last week detailing some of the changes to come as a result of the new agreement, including the following:
- The outgoing wire fee has been reduced from $12.50 to $0.00.
- The returned check fee has been reduced from $25 to $12.50.
- The canceled check fee has been increased from $0.00 to $12.50.
- The service fee for next day mail has been reduced from $20 to $12.50.
- The non-traditional asset fee has been discounted by 50%.
- The EAS fee for paper statements has been reduced from $5.00 to $0.00.
- There are no commission or trading fees for ETF investments.
- The quarterly reconciliation of each client account that calculated the difference between mutual fund revenue generated by each client account and the quarterly custodial fee has been eliminated.
- Non-transaction fee mutual funds will be used exclusively for your mutual fund wrap fee accounts.
As always, we thank you for your continued confidence in our investment services. If you have any questions about the new agreement, please contact your FPI client service representative at 800-347-3539, extension 1, or your financial adviser.
Flexible Plan summer hours
To thank Flexible Plan employees for their hard work and dedication, our office will close at 4 p.m. (EDT) on Fridays through September to allow our staff to enjoy more of Michigan’s great summer.
Do business quickly, securely, and from anywhere with DocuSign
Flexible Plan Investments (FPI) now supports DocuSign for electronic delivery of its new account paperwork at E*Trade Advisor Services.
To use DocuSign, simply create our standard Client Agreement/Investment Management Agreement through our website at flexibleplan.com. Select the “Send for electronic delivery” button when setting up new account paperwork at E*Trade Advisor Services. An electronic envelope containing your paperwork will be delivered to you and your client to sign using a digital signature that you and your clients choose. After all signatures are received, the envelope will be automatically sent back to Flexible Plan Investments. It’s that easy.
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We are here for you: An update from Flexible Plan
Despite the current circumstances surrounding COVID-19 (“coronavirus”), we continue to be committed to providing our clients and financial associate partners our usual high standard of service while also providing for the safety of our employees. To that end, we have asked nearly all of our employees to work from home. Their absence from the premises will allow us to provide more “social distancing” for the handful of remaining workers. We have also suspended travel.
Here is some other information you should know:
- All levels of our operations—including client service, trading, investment management, and sales support—remain uninterrupted and continue to function at the highest levels.
- We have prepared and equipped our teams with the best tools to work from any location. This allows us to protect our employees and their families while maintaining business continuity during these turbulent times.
- Our technical expertise continues to support the quantitative, dynamic, risk-managed investment services you’ve come to expect for your portfolios in the financial markets.
Nevertheless, as the State of Michigan slowly begins to open different parts of the economy, we too have taken some preliminary steps. Anticipating this gradual reopening, we have begun to allow more of the staff to return with additional protocols such as workstation closures. All are practicing safe distancing and wearing masks, and we are regularly sanitizing common areas.
With our suspension of travel, may we suggest a virtual meeting? We have all of the necessary resources and can help you make it happen. Simply use the following link, and we will take care of the rest: https://flexibleplan.as.me/Sales. Or just give us a call at (800) 347-3539.
Thank you for your continued trust and confidence in Flexible Plan. Be safe.
Even lower fees for QFC strategy investors
We’re excited to announce our new fee policy for investors with at least $150,000 invested in Quantified Fee Credit (QFC) strategies or at least $100,000 invested in Turnkey QFC strategies. Under this policy, we will waive 100% of the Flexible Plan Investments portion of the advisory fee on QFC strategies in excess of the subadvisory fees paid by the funds used in your account. Look for more information on the new policy here.