Plan ahead: Flexible Plan hours on Memorial Day (May 25)
Our office will be closed on Monday, May 25, in observance of the Memorial Day holiday and market closure. Regular office hours will resume on Tuesday, May 26, along with the Weekly Update. Clients can log in to www.ontargetinvesting.com at any time to access daily account information, quarterly statements, and more.
Flexible Plan summer hours
To thank Flexible Plan employees for their hard work and dedication, our office will close at 4 p.m. (EDT) on Fridays from May 29 through September to allow our staff to enjoy more of Michigan’s great summer.
Do business quickly, securely, and from anywhere with DocuSign
Flexible Plan Investments (FPI) now supports DocuSign for electronic delivery of its new account paperwork at E*Trade Advisor Services.
To use DocuSign, simply create our standard Client Agreement/Investment Management Agreement through our website at flexibleplan.com. Select the “Send for electronic delivery” button when setting up new account paperwork at E*Trade Advisor Services. An electronic envelope containing your paperwork will be delivered to you and your client to sign using a digital signature that you and your clients choose. After all signatures are received, the envelope will be automatically sent back to Flexible Plan Investments. It’s that easy.
Log in to start.
We are here for you: An update from Flexible Plan
Despite the current circumstances surrounding COVID-19 (“coronavirus”), we continue to be committed to providing our clients and financial associate partners our usual high standard of service while also providing for the safety of our employees. To that end, we have asked nearly all of our employees to work from home. Their absence from the premises will allow us to provide more “social distancing” for the handful of remaining workers. We have also suspended travel.
Here is some other information you should know:
- All levels of our operations—including client service, trading, investment management, and sales support—remain uninterrupted and continue to function at the highest levels.
- We have prepared and equipped our teams with the best tools to work from any location. This allows us to protect our employees and their families while maintaining business continuity during these turbulent times.
- Our technical expertise continues to support the quantitative, dynamic, risk-managed investment services you’ve come to expect for your portfolios in the financial markets.
Nevertheless, as the State of Michigan slowly begins to open different parts of the economy, we too have taken some preliminary steps, including having some in our Operations department return to the home office. All are practicing safe distancing and wearing masks, and we are regularly sanitizing common areas.
With our suspension of travel, may we suggest a virtual meeting? We have all of the necessary resources and can help you make it happen. Simply use the following link, and we will take care of the rest: https://flexibleplan.as.me/Sales. Or just give us a call at (800) 347-3539.
Thank you for your continued trust and confidence in Flexible Plan. Be safe.
More Liberty features from E*Trade Advisor Services
E*Trade Advisor Services has added several reports to Liberty to help financial advisers review data on a single account or for their book of business. A description of the newly added reports is available here.
To explore these new features, log in to the Liberty website, select the Documents tab, and then select Standard Reports.
Even lower fees for QFC strategy investors
We’re excited to announce our new fee policy for investors with at least $150,000 invested in Quantified Fee Credit (QFC) strategies or at least $100,000 invested in Turnkey QFC strategies. Under this policy, we will waive 100% of the Flexible Plan Investments portion of the advisory fee on QFC strategies in excess of the subadvisory fees paid by the funds used in your account. Look for more information on the new policy here.
E*Trade change to transfer-out procedure
E*Trade Advisor Services now requires an original Medallion Signature Guarantee for all transfer-in-kind requests received outside of the ACATs system. In addition, all transfer-in-kind requests received via the ACATs systems will now be processed for transfer to new custodians. Accounts will only be sold to cash upon request. Requests to discontinue management prior to sending a transfer request will stop management services only and the account will remain in the last managed positions.
If you have any questions, please contact our Client Services team at 800-347-3539, extension 1.